Underperforming Staff : Expectations

PC, you've talked about clarifying expectations for underperforming staff. Can you give some examples of clear expectations you've set before letting staff go?

Staff expectations can be as small as showing up on time, spending time with people before and after services, and coming to a meeting prepared. Or expectations could be around our vision: leading a small group, serving on the Dream Team, inviting lost people to church. Go through your values and write out a clear vision for each of them and expectations within each area. 

See an example of how Highlands has written this out here.